I had the chance to sit down with the awesome people at Threadless in December in a very snowy Chicago. They are so brilliant. Hope you enjoy it as much as I did.
I heart Zappos.com muchly and Rachael and Tony made me heart it even more. I really enjoyed talking with them about the core values that makes Zappos rock so much.
(p.s. Sorry Rachael for my misspelling in the video. I’ll get Alyssa to fix it asap!)
Oh…and btw…I finished my book. Yay me!
I sat down with Patti and Perry of Timbuk2 to ask them about their views on customer service, quality and community. Their answers are pretty cool.
Bonus link: If you think this is cool, check out the amazing video on the Timbuk2 Artist Workshop series by Jennifer Myronuk and Paige Bierma.
I was fortunate to be able to sit down in December with the amazing Austin Hill, Canadian VC and multi-time entrepreneur, to talk to him about the oldest form of economics: The Gift Economy and how Akoha.org (coming soon) fits into this. The video (embedded below) is well worth your time. Austin is a totally [...]
I’m constantly flabbergasted that some people want to give full credit for an idea, movement or event to a single person.
“It wouldn’t have happened without so-and-so!”
Well, they are right, but also wrong. Movements, from my experience, wouldn’t happen without a whole lot of people moving them forward. If there is only one person responsible, [...]
[Refill your superhero supplies on Flickr by sodapop]
This has been one busy, yet transformational, month for me.
It all started with my participation in TED 2008 in Aspen, Colorado. TED, for those of you who haven’t heard of it, stands for Technology Entertainment Design, and it is an invitation-based conference. It is also, bar-none, the [...]
Someone once asked me if reputation is interchangeable with Social Capital. Yes and no. To me, reputation is merely a dimension of Social Capital, not truly interchangeable. Social Capital is much more complex and includes:
connections
reputation
influence
bridging capital - the number of connections you have across to different industries, social strata, etc.
bonding capital - the depth of [...]
…I think the two of you will really get along!
What I’ve observed over and over is the following disconnected conversations:
H: They aren’t legally obligated.
S: Doesn’t matter, it’s just not right.
H: Of course it matters, they aren’t legally obligated, so why should they?
S: They should because it is the right thing to do.
H: So? They would [...]
I had the chance to interview the fabulously down-to-earth community team at Dell this week. Here is a clip from that meeting. I do have more and will probably be posting other clips at a later date. If you want the whole interview, I can send it to you (ftp or YouSendIt). I will also [...]
…or maybe it should be why I need heroes…
I’m not talking about the television series, although I do heart it very much. But I was watching the finale and waxing to myself why I do love it so much and came up with a really good reason: Hope.
I mean, we aren’t living in times of [...]
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