Misery by Mollyeh11 on Flickr
There are certain companies that, when I know I have to deal with them, a big wave of dread washes over me. In fact, there are INDUSTRIES that bring on this feeling. Industries like airline, car rental, telecom, cable, banks and storage always bring this on for me. Most of them [...]
Someone once asked me if reputation is interchangeable with Social Capital. Yes and no. To me, reputation is merely a dimension of Social Capital, not truly interchangeable. Social Capital is much more complex and includes:
connections
reputation
influence
bridging capital - the number of connections you have across to different industries, social strata, etc.
bonding capital - the depth of [...]
Did I say something funny? by Capn Madd Matt on Flickr
Chris and I presented a workshop at Web Directions North this week we had originally titled, “The Enterprise and Government in the 2.0 Era: What’s Next?”
Boring, eh? Well, we thought so. So, we sat down a couple of weeks ago to restructure the information we [...]
No, seriously. Stop it. I’m tired.
I came and I thought, hey, this is kind of neat-o and it empowered me at first. I thought, “Awesome! They want my opinion! They listen!” and I offered it and the feedback was, “Great idea!” and I watched as you implemented it, then benefitted from it and I [...]
I had the chance to interview the fabulously down-to-earth community team at Dell this week. Here is a clip from that meeting. I do have more and will probably be posting other clips at a later date. If you want the whole interview, I can send it to you (ftp or YouSendIt). I will also [...]
Thanks so much to my friend, Jay Fichialos, now on Ma.gnolia and sending me awesome links like this one that say things like:
…the one thing I have been able to extract as the core and essential principle is the fact that people are the singlemost important elements in a company. When you think about it, [...]
q: What do you call someone who joins communities, adds friends and generally uses social networking tools to promote their own interests solely?
a: a community freeloader
Now, promoting your interests within a community isn’t a bad thing, per se. Having strong networks of people is a great advantage to furthering your causes, getting advice, meeting the [...]
If you haven’t heard of WineLibrary.tv, you are in for a treat! Gary Vaynerchuk, otherwise known as Gary Vee is awesome to watch and has built himself a huge audience of wine lovers…people who may have not been wine lovers before.
Do you know what I think Gary’s secret is? Well, other than what he states: [...]
Here it is! The totally edited down version of my interview with the fabulous folks at Satisfaction. I have loads more footage (this is 1/20th of the footage), so I’ll probably be putting out smaller snippets. I didn’t think anyone would want to sit through 2 hours of us talking, though.
This particular section discusses the [...]
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