Why Twitter?
Twitter can be an amazingly powerful platform for connecting to your community as well as driving traffic to the various properties you want people to go. Having an event? Tweet it out! Launched a new bag? Tweet it out!
The key to Twitter is the level of listening you do as well as talking. It [...]
I sat down with Patti and Perry of Timbuk2 to ask them about their views on customer service, quality and community. Their answers are pretty cool.
Bonus link: If you think this is cool, check out the amazing video on the Timbuk2 Artist Workshop series by Jennifer Myronuk and Paige Bierma.
[cross-posted from OpenMediaWeb.org]
One of the core messages that came out of the Media Web Meetup III: the Producers was this:
Copyright laws, DMCA, etc. were tools that were instituted to help large organizations protect themselves from large organizations, it did not imagine the negotiations of individual producers in the Open Media Web. Instead of bringing the [...]
we wander so much by Svanes on Flickr
The other day, famous San Diego Fire twitterer and all around good guy, Nate Ritter, worked the day at Citizen Space. We got into this great conversation about the worth of useless knowledge, which reminded me of some research that I ran into a while back on Information/Knowledge [...]
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This is the presentation that Chris and I will be giving tomorrow morning here in Taupo, New Zealand. I thought you may want to take a sneak peek.
I had to downgrade the images so that Slideshare would accept it, so if you want a copy of the high resolution [...]
You probably don’t know who I am, but I am one of your customers (and a marketer as well, but that’s beside the point, I’m a customer first). I am writing you in regards to the fact that you are missing every opportunity possible to snag my business and, instead, seem to be working really [...]
Well…it’s finalized…
I’M WRITING A BOOK! Wa-hoo!
Thanks to my amazing agents, Danielle and James at Levine Greenberg, I signed a book deal with the awesome Crown Publishing and get to work with fabulous editor John Mahaney over there. I’m heading to NYC this weekend so that I can sit down and meet with him regarding all [...]
I’ve talked about this topic in a couple of places, but I don’t think I’ve actually posted what we ended up kind of coming up with as pretty decent measurements of the health of a community. But, perhaps I should first define what I mean by community health:
The health of a community is the gauge [...]
I’m constantly surprised at the number of different ways social networks treat the ‘friending’ process. Chris does an awesome job of recording these patterns via screenshot, but I want to outline a couple of the treatments of the processes of friending and how a couple of my favourite social networks handle it. Particularly:
“Levels” of friends
Adding [...]
We’re embarking on a great project to help Freecycle.org with a new website that knocks down many of the barriers to entry. Currently, the only way to participate is to join your local Yahoo!Group, which has some pretty strict moderation - to join mine, it took at least 10 steps. If I wasn’t working with [...]
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