Comments on: Minding the Gap http://www.horsepigcow.com/2010/02/minding-the-gap/ a world uncommon Wed, 08 Sep 2010 15:39:09 +0000 hourly 1 By: 3è Mardi avec Tara Hunt : humanisons les marques | Ressac Media | Le Blogue http://www.horsepigcow.com/2010/02/minding-the-gap/comment-page-1/#comment-52773 3è Mardi avec Tara Hunt : humanisons les marques | Ressac Media | Le Blogue Wed, 17 Feb 2010 17:15:24 +0000 http://www.horsepigcow.com/?p=907#comment-52773 [...] sujet de sa conférence, « Yes, I do mind the gap« , peut paraître flou de prime abord, mais il se révèla rapidement [...] [...] sujet de sa conférence, « Yes, I do mind the gap« , peut paraître flou de prime abord, mais il se révèla rapidement [...]

]]> By: Ustream Producer: l’erreur fatale à éviter – Christian Aubry | Web + Vidéo = Communication @ Montréal, Qc http://www.horsepigcow.com/2010/02/minding-the-gap/comment-page-1/#comment-52772 Ustream Producer: l’erreur fatale à éviter – Christian Aubry | Web + Vidéo = Communication @ Montréal, Qc Wed, 17 Feb 2010 16:17:25 +0000 http://www.horsepigcow.com/?p=907#comment-52772 [...] soir, j’avais la chance de webdiffuser une conférence passionnante de Tara Hunt en direct du 3e Mardi | Third Tuesday Montreal. C’était la deuxième fois que [...] [...] soir, j’avais la chance de webdiffuser une conférence passionnante de Tara Hunt en direct du 3e Mardi | Third Tuesday Montreal. C’était la deuxième fois que [...]

]]> By: Serge Lachapelle http://www.horsepigcow.com/2010/02/minding-the-gap/comment-page-1/#comment-52771 Serge Lachapelle Wed, 17 Feb 2010 15:59:36 +0000 http://www.horsepigcow.com/?p=907#comment-52771 What a pleasure seeing you deliver this presentation yesterday in Montreal at 3rd Tuesdays. I think you put the finger on what will be the biggest differentiator in business in the coming years. Those companies that are able to manage to close the gap will definitely end up on top. @anonymous Why are you anonymous? Why not try transparency since you are obviously not satisfied with what you are doing now. There is nothing wrong with being human and having limitations...even for companies. There is nothing wrong entering into a conversation with a customer and admitting you are not perfect. As long as we respect their intelligence, they usually respond very well... Engaging customers in this way shows human values...compassion, courage, connectedness, openness, transparency....Like Tara points out, robots are only evil when they lack these values... Wally->Nice robot....Terminator->Bad robot, very bad robot... What a pleasure seeing you deliver this presentation yesterday in Montreal at 3rd Tuesdays. I think you put the finger on what will be the biggest differentiator in business in the coming years. Those companies that are able to manage to close the gap will definitely end up on top.

@anonymous
Why are you anonymous? Why not try transparency since you are obviously not satisfied with what you are doing now. There is nothing wrong with being human and having limitations…even for companies.

There is nothing wrong entering into a conversation with a customer and admitting you are not perfect. As long as we respect their intelligence, they usually respond very well…

Engaging customers in this way shows human values…compassion, courage, connectedness, openness, transparency….Like Tara points out, robots are only evil when they lack these values…

Wally->Nice robot….Terminator->Bad robot, very bad robot…

]]> By: Tony Park http://www.horsepigcow.com/2010/02/minding-the-gap/comment-page-1/#comment-52770 Tony Park Wed, 17 Feb 2010 15:43:23 +0000 http://www.horsepigcow.com/?p=907#comment-52770 Just hip! That's all! ;-) Just hip!

That’s all!

;-)

]]> By: Mandy Boyle http://www.horsepigcow.com/2010/02/minding-the-gap/comment-page-1/#comment-52769 Mandy Boyle Wed, 17 Feb 2010 15:22:49 +0000 http://www.horsepigcow.com/?p=907#comment-52769 This post was wonderful! As a student, it's frustrating to see teachers spout the metrics that detach us from ourselves and reduce our very human minds, actions, and feelings down to ROI, profit, and measurement. I'm proud to say what I ate for lunch :) This post was wonderful! As a student, it’s frustrating to see teachers spout the metrics that detach us from ourselves and reduce our very human minds, actions, and feelings down to ROI, profit, and measurement. I’m proud to say what I ate for lunch :)

]]> By: Katherine Gray http://www.horsepigcow.com/2010/02/minding-the-gap/comment-page-1/#comment-52760 Katherine Gray Wed, 10 Feb 2010 18:01:22 +0000 http://www.horsepigcow.com/?p=907#comment-52760 "Find something that really helps people move their lives forward." Mars, I'm going to keep that one, if you don't mind. :) “Find something that really helps people move their lives forward.”

Mars, I’m going to keep that one, if you don’t mind. :)

]]> By: Mars http://www.horsepigcow.com/2010/02/minding-the-gap/comment-page-1/#comment-52759 Mars Wed, 10 Feb 2010 15:46:59 +0000 http://www.horsepigcow.com/?p=907#comment-52759 You don't raise little issues, do you? You just like to knock people between the eyes with your observations. I commend you. If I could bottle what I have learned over 60 years in business... it would be this... Find something that really helps people move their lives forward. Embrace that activity with all your heart. Be humble, gracious and accepting. But don't 'in your heart of hearts' settle for second best. Oh... and be sure that activity pays the rent. You don’t raise little issues, do you? You just like to knock people between the eyes with your observations.

I commend you.

If I could bottle what I have learned over 60 years in business… it would be this…

Find something that really helps people move their lives forward. Embrace that activity with all your heart. Be humble, gracious and accepting. But don’t ‘in your heart of hearts’ settle for second best.

Oh… and be sure that activity pays the rent.

]]> By: Laura http://www.horsepigcow.com/2010/02/minding-the-gap/comment-page-1/#comment-52757 Laura Mon, 08 Feb 2010 21:57:03 +0000 http://www.horsepigcow.com/?p=907#comment-52757 This presentation was fantastic at the Leading Social Change conference at AdWeek. You were even quoted in a government meeting the next day. This presentation was fantastic at the Leading Social Change conference at AdWeek. You were even quoted in a government meeting the next day.

]]> By: Katherine Gray http://www.horsepigcow.com/2010/02/minding-the-gap/comment-page-1/#comment-52756 Katherine Gray Mon, 08 Feb 2010 07:09:47 +0000 http://www.horsepigcow.com/?p=907#comment-52756 This is fantastic, Tara. Thank you, again, for saying what so obviously needs to be said. Just yesterday I was feeling like we've hit a plateau in business social media in that companies are still only comfortable using networks to mine for customer data that they can use in marketing (I generally only work with marketing), and that's only if you can get them to even pay that much attention to their community. These changes you call for are going to have to happen at the top, or come from a revolutionary marketer who's got the balls to take on the execs. As usual, you're a few years ahead of the times. Thanks for leading the charge. This is fantastic, Tara. Thank you, again, for saying what so obviously needs to be said. Just yesterday I was feeling like we’ve hit a plateau in business social media in that companies are still only comfortable using networks to mine for customer data that they can use in marketing (I generally only work with marketing), and that’s only if you can get them to even pay that much attention to their community. These changes you call for are going to have to happen at the top, or come from a revolutionary marketer who’s got the balls to take on the execs. As usual, you’re a few years ahead of the times. Thanks for leading the charge.

]]> By: Recent Links at Fast Wonder: Online Community Consulting http://www.horsepigcow.com/2010/02/minding-the-gap/comment-page-1/#comment-52754 Recent Links at Fast Wonder: Online Community Consulting Sun, 07 Feb 2010 19:46:13 +0000 http://www.horsepigcow.com/?p=907#comment-52754 [...] Minding the Gap [...] [...] Minding the Gap [...]

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