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	<title>Comments on: Measure the Impact, Not the Influence</title>
	<atom:link href="http://www.horsepigcow.com/2009/11/measure-the-impact-not-the-influence/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.horsepigcow.com/2009/11/measure-the-impact-not-the-influence/</link>
	<description>a world uncommon</description>
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		<title>By: Michael E. Rubin</title>
		<link>http://www.horsepigcow.com/2009/11/measure-the-impact-not-the-influence/comment-page-1/#comment-52394</link>
		<dc:creator>Michael E. Rubin</dc:creator>
		<pubDate>Tue, 08 Dec 2009 15:12:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.horsepigcow.com/?p=797#comment-52394</guid>
		<description>Hi Tara,

Beth Kanter wrote up your webinar on Social Media Today (http://bit.ly/bethtarainfluence). I wrote a comment there that I would like to re-post here because the questions are relevant.

What&#039;s your take on this?

-- repost follows --

Terrific post, Beth. As always, you&#039;ve given a lot for me to think about.

We need to give everyone who doesn&#039;t work in the industry every day a little bit of credit, though.  For the most part, people are really starting to get that &quot;higher number of followers does not equal greater influence.&quot;  We&#039;ve done our job well in educating decisionmakers on that front.

But we also need to acknowledge that focusing on results is not the ONLY way to demonstrate social media ROI.  We cannot just say, &quot;Trust us, we&#039;ll know how we did at the end when we look at the results.&quot;  That&#039;s the equivalent of going into an auto repair shop with your car, asking for an estimate, and getting told by the mechanic, &quot;Don&#039;t worry, we&#039;ll put a price on at the end when we&#039;re done. Trust us.&quot;    *grin*

So don&#039;t get me wrong. I get that you&#039;re saying &quot;don&#039;t focus on the numbers.&quot; But I think it&#039;s a very legitimate question for the person sitting at the other side of the table to ask, &quot;Well, how should I determine the influence of this blogger I&#039;m trying to connect with?&quot;  If you shouldn&#039;t be pointing to the numbers (# of followers, Whuffie level, # of friends, etc.), then what should you point to?

---
michael.rubin@empowermm.com // twitter.com/merubin // 847.370.3421</description>
		<content:encoded><![CDATA[<p>Hi Tara,</p>
<p>Beth Kanter wrote up your webinar on Social Media Today (<a href="http://bit.ly/bethtarainfluence" rel="nofollow">http://bit.ly/bethtarainfluence</a>). I wrote a comment there that I would like to re-post here because the questions are relevant.</p>
<p>What&#8217;s your take on this?</p>
<p>&#8211; repost follows &#8211;</p>
<p>Terrific post, Beth. As always, you&#8217;ve given a lot for me to think about.</p>
<p>We need to give everyone who doesn&#8217;t work in the industry every day a little bit of credit, though.  For the most part, people are really starting to get that &#8220;higher number of followers does not equal greater influence.&#8221;  We&#8217;ve done our job well in educating decisionmakers on that front.</p>
<p>But we also need to acknowledge that focusing on results is not the ONLY way to demonstrate social media ROI.  We cannot just say, &#8220;Trust us, we&#8217;ll know how we did at the end when we look at the results.&#8221;  That&#8217;s the equivalent of going into an auto repair shop with your car, asking for an estimate, and getting told by the mechanic, &#8220;Don&#8217;t worry, we&#8217;ll put a price on at the end when we&#8217;re done. Trust us.&#8221;    *grin*</p>
<p>So don&#8217;t get me wrong. I get that you&#8217;re saying &#8220;don&#8217;t focus on the numbers.&#8221; But I think it&#8217;s a very legitimate question for the person sitting at the other side of the table to ask, &#8220;Well, how should I determine the influence of this blogger I&#8217;m trying to connect with?&#8221;  If you shouldn&#8217;t be pointing to the numbers (# of followers, Whuffie level, # of friends, etc.), then what should you point to?</p>
<p>&#8212;<br />
<a href="mailto:michael.rubin@empowermm.com">michael.rubin@empowermm.com</a> // twitter.com/merubin // 847.370.3421</p>
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		<title>By: [Report] for December 3rd 2009 - AndreaVascellari.com &#124; Andrea Vascellari</title>
		<link>http://www.horsepigcow.com/2009/11/measure-the-impact-not-the-influence/comment-page-1/#comment-52381</link>
		<dc:creator>[Report] for December 3rd 2009 - AndreaVascellari.com &#124; Andrea Vascellari</dc:creator>
		<pubDate>Thu, 03 Dec 2009 10:49:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.horsepigcow.com/?p=797#comment-52381</guid>
		<description>[...] Measure the Impact, Not the Influence &#8211; Reaching a person interested in what you have to offer is more important than reaching many who are disinterested. [...]</description>
		<content:encoded><![CDATA[<p>[...] Measure the Impact, Not the Influence &#8211; Reaching a person interested in what you have to offer is more important than reaching many who are disinterested. [...]</p>
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		<title>By: Karen Tall</title>
		<link>http://www.horsepigcow.com/2009/11/measure-the-impact-not-the-influence/comment-page-1/#comment-52378</link>
		<dc:creator>Karen Tall</dc:creator>
		<pubDate>Wed, 02 Dec 2009 16:36:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.horsepigcow.com/?p=797#comment-52378</guid>
		<description>Great points, Tara, and Beth Kanter is amazing.

Not so sure about Chris Brogan not believing in his own fame. Starting his own media feed on Twitter; calling his blog &quot;powerful&quot; as in &quot;I can outrank Timberland on Google&quot;. He&#039;s turning into as bad as Guy Kawasaki in the hype and self-belief book.

Sorry for a downer, otherwise agree with everything you say!

K.</description>
		<content:encoded><![CDATA[<p>Great points, Tara, and Beth Kanter is amazing.</p>
<p>Not so sure about Chris Brogan not believing in his own fame. Starting his own media feed on Twitter; calling his blog &#8220;powerful&#8221; as in &#8220;I can outrank Timberland on Google&#8221;. He&#8217;s turning into as bad as Guy Kawasaki in the hype and self-belief book.</p>
<p>Sorry for a downer, otherwise agree with everything you say!</p>
<p>K.</p>
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		<title>By: Debra Askanase</title>
		<link>http://www.horsepigcow.com/2009/11/measure-the-impact-not-the-influence/comment-page-1/#comment-52365</link>
		<dc:creator>Debra Askanase</dc:creator>
		<pubDate>Mon, 30 Nov 2009 20:14:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.horsepigcow.com/?p=797#comment-52365</guid>
		<description>Tara,
So incredibly on the point! I can only say it best by pointing to The 4,000 Twitter Followers Who Don&#039;t Care. And still, companies ask &quot;can you get me 1,000 followers?&quot; I can, but that&#039;s all whuffle, and will do nothing for your company in the end. As a former community organizer, I remember the wise words of the person I looked up to as a mentor organizer. He told me: &quot;leaders are people that others follow. No one is a self-appointed leader.&quot; In social media, that is exactly right. Leaders inspire others to act, and those followers do act. They will engage, visit sites, and take other action because of that inspiration and relationship. Beth has it right: leadership in social networks means that a person can move people to act, and it should ideally be &quot;in the real world&quot; or at least, in a meaningful way that affects the real world. 

What a great post - keep &#039;em coming!
@askdebra</description>
		<content:encoded><![CDATA[<p>Tara,<br />
So incredibly on the point! I can only say it best by pointing to The 4,000 Twitter Followers Who Don&#8217;t Care. And still, companies ask &#8220;can you get me 1,000 followers?&#8221; I can, but that&#8217;s all whuffle, and will do nothing for your company in the end. As a former community organizer, I remember the wise words of the person I looked up to as a mentor organizer. He told me: &#8220;leaders are people that others follow. No one is a self-appointed leader.&#8221; In social media, that is exactly right. Leaders inspire others to act, and those followers do act. They will engage, visit sites, and take other action because of that inspiration and relationship. Beth has it right: leadership in social networks means that a person can move people to act, and it should ideally be &#8220;in the real world&#8221; or at least, in a meaningful way that affects the real world. </p>
<p>What a great post &#8211; keep &#8216;em coming!<br />
@askdebra</p>
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		<title>By: Measure the Impact, Not the Influence [ ::HorsePigCow:: marketing uncommon ]</title>
		<link>http://www.horsepigcow.com/2009/11/measure-the-impact-not-the-influence/comment-page-1/#comment-52337</link>
		<dc:creator>Measure the Impact, Not the Influence [ ::HorsePigCow:: marketing uncommon ]</dc:creator>
		<pubDate>Sun, 29 Nov 2009 18:52:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.horsepigcow.com/?p=797#comment-52337</guid>
		<description>[...] Measure the Impact, Not the Influence November 27th 2009 4:04pm Remember the impact you are trying to make What will be your legacy That you were just famous for being famous ie Paris Hilton andor Vaporware Or that you made a difference From: www.horsepigcow.com [...]</description>
		<content:encoded><![CDATA[<p>[...] Measure the Impact, Not the Influence November 27th 2009 4:04pm Remember the impact you are trying to make What will be your legacy That you were just famous for being famous ie Paris Hilton andor Vaporware Or that you made a difference From: <a href="http://www.horsepigcow.com" rel="nofollow">http://www.horsepigcow.com</a> [...]</p>
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		<title>By: Jeff Slobotski</title>
		<link>http://www.horsepigcow.com/2009/11/measure-the-impact-not-the-influence/comment-page-1/#comment-52335</link>
		<dc:creator>Jeff Slobotski</dc:creator>
		<pubDate>Sun, 29 Nov 2009 03:00:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.horsepigcow.com/?p=797#comment-52335</guid>
		<description>Great post Chris, as always...something I&#039;m constantly trying to remind myself of.

It&#039;s so hard to get caught up in all the nice things being said, but that&#039;s when we fall.

Keep up the great work and look forward to talking with you soon!</description>
		<content:encoded><![CDATA[<p>Great post Chris, as always&#8230;something I&#8217;m constantly trying to remind myself of.</p>
<p>It&#8217;s so hard to get caught up in all the nice things being said, but that&#8217;s when we fall.</p>
<p>Keep up the great work and look forward to talking with you soon!</p>
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		<title>By: Carlos Hernandez</title>
		<link>http://www.horsepigcow.com/2009/11/measure-the-impact-not-the-influence/comment-page-1/#comment-52334</link>
		<dc:creator>Carlos Hernandez</dc:creator>
		<pubDate>Sat, 28 Nov 2009 15:51:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.horsepigcow.com/?p=797#comment-52334</guid>
		<description>Your post pauses me to reflect on a conversation yesterday with a person who shared that she experiences me as a big influence (role model) in her life. 

We know each other from various professional circles where we both attend and volunteer our time to assist the unemployed and underemployed.

I was touched to hear how what I do is inspiring her to launch her own business.

Time will tell if her business will have an impact that is typically measured in market share, revenue or gross profit. But what seemed certain is that I have seen her grow from someone who is shy and reserved to one with a sense of purpose (an impact).

It seems that both influence and impact have their place.</description>
		<content:encoded><![CDATA[<p>Your post pauses me to reflect on a conversation yesterday with a person who shared that she experiences me as a big influence (role model) in her life. </p>
<p>We know each other from various professional circles where we both attend and volunteer our time to assist the unemployed and underemployed.</p>
<p>I was touched to hear how what I do is inspiring her to launch her own business.</p>
<p>Time will tell if her business will have an impact that is typically measured in market share, revenue or gross profit. But what seemed certain is that I have seen her grow from someone who is shy and reserved to one with a sense of purpose (an impact).</p>
<p>It seems that both influence and impact have their place.</p>
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		<title>By: Jorge</title>
		<link>http://www.horsepigcow.com/2009/11/measure-the-impact-not-the-influence/comment-page-1/#comment-52333</link>
		<dc:creator>Jorge</dc:creator>
		<pubDate>Sat, 28 Nov 2009 14:03:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.horsepigcow.com/?p=797#comment-52333</guid>
		<description>To add to Simon&#039;s point

Influence is defined as:

the capacity or power of persons or things to be a compelling force on or produce effects on the actions, behavior, opinions, etc., of others: He used family influence to get the contract.

the action or process of producing effects on the actions, behavior, opinions, etc., of another or others

This definition shows that indeed not all popular stars have influence, but many do affect other peoples actions. Influence then is how much you inspire people to act which may go in a good or bad way. Impact on that matter is very important to measure because the impact you make in some people will also be important. 

Basically I think the impact and influence (as defined by Simon) go inside the impact definition Tara is using. Both are important to measure how much we affect other person, business, area or whatever it may be.</description>
		<content:encoded><![CDATA[<p>To add to Simon&#8217;s point</p>
<p>Influence is defined as:</p>
<p>the capacity or power of persons or things to be a compelling force on or produce effects on the actions, behavior, opinions, etc., of others: He used family influence to get the contract.</p>
<p>the action or process of producing effects on the actions, behavior, opinions, etc., of another or others</p>
<p>This definition shows that indeed not all popular stars have influence, but many do affect other peoples actions. Influence then is how much you inspire people to act which may go in a good or bad way. Impact on that matter is very important to measure because the impact you make in some people will also be important. </p>
<p>Basically I think the impact and influence (as defined by Simon) go inside the impact definition Tara is using. Both are important to measure how much we affect other person, business, area or whatever it may be.</p>
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		<title>By: Simon Cast</title>
		<link>http://www.horsepigcow.com/2009/11/measure-the-impact-not-the-influence/comment-page-1/#comment-52332</link>
		<dc:creator>Simon Cast</dc:creator>
		<pubDate>Sat, 28 Nov 2009 13:47:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.horsepigcow.com/?p=797#comment-52332</guid>
		<description>Hi Tara,

I&#039;m going to disagree with you about this.  I think the disagreement runs around how you define influence.  I distinguish between popularity (simple numbers game) and influence (what people do with what you&#039;ve done).  Popularity is not the same as influence and popularity is very bad proxy for influence.  Pop stars are popular but not influential.

You can measure influence by looking at what other people do. You can put a number on someone&#039;s Whuffie, but no single number will suffice. Influence is different for when you are a creator, discover or amplifier. A person&#039;s influence is also dependent on the domain. 

You, Tara, are influential in Social Media but have no influence in domain of Osteoarchaeology where as Dr Alice Roberts does.

Influence and Whuffie aren&#039;t like a currency.  Instead they are a badge, a proxy for experience and knowledge, that you can use to justify the price you charge for you services or is a shortcut to explaining why what you say or do has value.

We&#039;ve been measuring influence and whuffie for a very long time. It is what a lot of history is.  The saga&#039;s about kings and heroes where ways for those people to demonstrate their influence.  The more and longer those sagas where the greater the person, the more influential.</description>
		<content:encoded><![CDATA[<p>Hi Tara,</p>
<p>I&#8217;m going to disagree with you about this.  I think the disagreement runs around how you define influence.  I distinguish between popularity (simple numbers game) and influence (what people do with what you&#8217;ve done).  Popularity is not the same as influence and popularity is very bad proxy for influence.  Pop stars are popular but not influential.</p>
<p>You can measure influence by looking at what other people do. You can put a number on someone&#8217;s Whuffie, but no single number will suffice. Influence is different for when you are a creator, discover or amplifier. A person&#8217;s influence is also dependent on the domain. </p>
<p>You, Tara, are influential in Social Media but have no influence in domain of Osteoarchaeology where as Dr Alice Roberts does.</p>
<p>Influence and Whuffie aren&#8217;t like a currency.  Instead they are a badge, a proxy for experience and knowledge, that you can use to justify the price you charge for you services or is a shortcut to explaining why what you say or do has value.</p>
<p>We&#8217;ve been measuring influence and whuffie for a very long time. It is what a lot of history is.  The saga&#8217;s about kings and heroes where ways for those people to demonstrate their influence.  The more and longer those sagas where the greater the person, the more influential.</p>
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		<title>By: Jonathan Levitt</title>
		<link>http://www.horsepigcow.com/2009/11/measure-the-impact-not-the-influence/comment-page-1/#comment-52330</link>
		<dc:creator>Jonathan Levitt</dc:creator>
		<pubDate>Sat, 28 Nov 2009 02:55:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.horsepigcow.com/?p=797#comment-52330</guid>
		<description>Couldn&#039;t agree with you more Tara. Have some similar thoughts here: http://bit.ly/4yirOq</description>
		<content:encoded><![CDATA[<p>Couldn&#8217;t agree with you more Tara. Have some similar thoughts here: <a href="http://bit.ly/4yirOq" rel="nofollow">http://bit.ly/4yirOq</a></p>
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