Comments on: Community-as-a-Service

By: Fresh From twitter.com/BrendaHorton | Hware

Fresh From twitter.com/BrendaHorton | Hware — Mon, 16 Mar 2009 20:05:23 +0000

[...] concept: Community-as-a-Service. http://tinyurl.com/adru75Checkin out for a while Tweeps! Make it a great day!Let’s organize an annual TweetUp National [...]

By: Alex

Alex — Fri, 13 Mar 2009 03:34:12 +0000

Aloha,

As if we need “another” acronym. Although “as-a-service” (as-a-concept) is in the wind now, it is hardly a new concept. CEO of Sun talked about this development 7-8+ years ago (and was partially laughed at by MS people). The Sun architecture has been thin clients for as long as I can remember. The same goes for community as a service.

Now for your preconditions, like mentioned above, there are many ways a group can become a group. #1 might be one of them, but certainly not the only one. Re:#2 Yes Social capital (call a spade a spade) is another, but again, a bunch of theories in Social Psychology that easily helps explaining how groups can be made, and sustained.

Saying that building a community is harder than any other “as-a-service” is simply wrong and show a severe lack of understanding how all these are interrelated.

By: Chris

Chris — Wed, 11 Mar 2009 19:02:58 +0000

Sorry about the delay in commenting but I have just seen this and thought I’d comment.

I’m getting more and more exasperated about how people see cloud computing, paas and saas as the future. Google went down a couple of weeks ago and it made the news – people who were relying on it stopped work, this is god’s way of telling us remote computing is fallible. Local computing is becoming cheaper and cheaper, and if you use Linux and open source software then being able to create is just about free after the hardware cost. And you aren’t tied to a wifi /telephone/satellite/wimax/3g connection – sure cloud is nice but it is a luxury, but amble into a dead zone and it’s a luxury one has to do without.

Good communications is imperative and we need the internet for that – but when we start relying on the internet for stuff other than communications I suggest we are cruising for a bruising.

By: A Vision of Failure — Dave Graham's Weblog

A Vision of Failure — Dave Graham's Weblog — Tue, 10 Mar 2009 18:54:15 +0000

[...] Community-as-a-Service (horsepigcow.com) [...]

By: Rags

Rags — Wed, 04 Mar 2009 16:12:44 +0000

To me community and service (or disservice) are synonymous. However, there is certainly workplace.intuit.com and force.com which offer more to its customers than is covered by the implications of PaaS.

Matt, good to know that Sun Tech Days is still going strong after 10 years.

Great thoughts! Keep it coming!

By: SaaS Ecosystem | AccMan

SaaS Ecosystem | AccMan — Tue, 03 Mar 2009 07:30:35 +0000

[...] Community-as-a-Service (horsepigcow.com) [...]

By: Kathy Sierra

Kathy Sierra — Mon, 02 Mar 2009 18:47:02 +0000

Responding to Matt’s comment– having been deep into Java’s developer community for a decade, I can say Sun has done amazing, powerful things to seed and grow it. And as Matt knows, there have been many missteps as well, most happening when the Venn diagram of “things that excite the company” and “things that excite the developers” don’t have enough overlap.

By: Alex Scalisi

Alex Scalisi — Mon, 02 Mar 2009 01:37:35 +0000

Really interesting thoughts. I see the challenge of tightening the community with good whuffie while also fostering its growth as the balance necessary for success.

By: Sandeep Arora

Sandeep Arora — Sun, 01 Mar 2009 03:06:13 +0000

Great post. Erica O’Grady pointed me to it. I like the acronym “CaaS” – and the Preconditions.
We created a detailed visual case study on Intuit -
http://vizedu.com/2009/02/propel-customer-business-intuit-case-study/
Wanted to share it with you.

Thinking of it from a higher level – do you agree with me that success in Social Media platform depends on “Community As A Service” ?

By: Jeff Collins

Jeff Collins — Sat, 28 Feb 2009 19:24:09 +0000

Looking at the SaaS, PaaS, CaaS progression you pointed out, Platform as a Service (PaaS) is the idea that you can have someone actually provide your platform for you, and you don’t need to manage it yourself. Then you just build your application and put it in the hands of your PaaS provider to run and manage for you.

CaaS seems to suggest from a literal interpretation that the concept of the community itself is provided by your CaaS provider, and you house your Community on it. So, is that a technology problem to solve? Or a business/people problem? Or would we say that twitter is already doing this now because of the nature of its organic and dynamic community building based on networks (LinkedIn?, MySpace?)?

Is a bar a CaaS? Or is a virtualized Open Social container a CaaS? Or all of the above?

Interesting thoughts.