Quotes of the Day
From OneDegree - or Kate Trgovac Trovac (Sorry Kate) quoting Deborah Shultz at the BlogOn Conference:
“Instead of thinking about what I want to tell my customer, I think about what my customers need to hear from me."
From Jeff Jarvis:
“Instead of thinking about what I want to tell my customer, I think about what my customers need to hear from me."
From Jeff Jarvis:
...A network built on trust is obviously more valuable than a network built on technology.
...And it’s hard to chart trust. It’s hard to give it a metric. It’s hard to give it a market value. But it’s damned easy to lose.
Amen.
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